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Hi Linda,
​I am a little late with my letter, but it comes from the heart.

Roberta MacNeil was so helpful and comforting during the transition from retrieving my Nelson so quickly from the hospital, to your beautiful chapel. My last visit with him there brought great peace to my heart. His pain was gone and he looked like he was sleeping the sleep that he so desperately needed.

Roberta is a wonderful listener and very intuitive.  She immediately picked up on my concerns and answered all my questions. She shared her vast knowledge of what I needed to know in a very calm, unrushed manner. It was like Nelson was speaking through Roberta to me, because he knew I am not very good at this sort of thing.

I liked Roberta very much and she is a wonderful asset to your team. Please tell her I said so.

Thank you.

Kindest Regards,

Evelyn Threadgould

On behalf of the family of Mary Matheson, I want to express our gratitude to you, Roberta.

The respectful, thoughtful and thorough assistance shown at such an emotional time went above and beyond.

We can't thank you enough for your flexibility in meeting with us so late and so long last week. With much of the paperwork submitted, we are able to joyfully reflect on Mom's life well lived.


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Dear Kenn & Staff,

The Estate of my late Father William Douglas Ashworth, would like to express our heartfelt gratitude for your professionalism, compassion and attention to detail, with the arrangements immediately following his passing. Everything was as smooth as one could ever expect. The chapel was perfect for the size of the memorial gathering and Kenn, working on your day off what can I say! (Dedication)

Sincerely, Maureen Moll