303 Riverside Dr | London, ON | N6H 1G2
Updated March 16th, 2020
In an effort to keep staff and the families we serve safe, Mount Pleasant Cemetery (London) Inc., is taking the following steps to reduce risk in light of COVID-19 until further notice:
- Cremations - will continue as usual, though no witnessing will be allowed. Family members will not be permitted to enter the crematorium/retort area. Only the Funeral Director in charge can enter the crematorium/retort area with the crematorium operator.
- Appointments - We will not be taking bookings for meetings, pre-arrangements or gatherings.
- Graveside Services - Cemetery staff at the graveside service will be asking only 2-4 family members be present if they are choosing to see the casket be lowered and or filled. Otherwise, staff will approach the grave after the family departs.
- Office Hours - Our office doors will be locked. Staff will be responding to phone calls and emails during regular business hours:
Monday to Friday from 8:30 a.m. to 5:00 p.m.
Saturday from 9:00 a.m. to 1:00 p.m.
If a death has occurred & for immediate assistance:
Please call 519-434-6504 where we can direct you to the appropriate representative to best meet your needs.
Cemetery staff will be accepting appointments for at-need families but will only be permitting 2 family members in the office at a time. We ask those that are unwell, those that have been around an individual that has been unwell, or those who have travelled out of country in the last two weeks not come to the cemetery office.
For Funeral Homes & Funeral Providers:
Please call prior to your arrival, we will have staff ready to assist you if necessary.
For general inquiries & other matters:
We ask that families with general inquiries, looking to make a payment, requesting a work order, or other matters that are not urgent to call our cemetery office at 519-434-6504 or email firstname.lastname@example.org
This decision has been made based on the information provided through local, provincial and national health agencies and will be updated as the situation evolves.
We apologize for any inconvenience these initiatives may cause, we appreciate your support in keeping our staff and the families we serve safe during this time.
Mount Pleasant Cemetery (London) Inc.